Working Through Conflict Strategies For Relationships Groups And Organizations | Communication Studies

Encompassing theory research and practice this tenth edition provides an introduction to conflict communication and conflict management. This text features real-life case studies across a range of theoretical perspectives and conflict settings including interpersonal group and organizational. Approachably written for students and with an eye to application the book teaches conflict theory in the context of practical skills. This edition features new sections and references on recognizing intractable conflict and managing online conflict a new exhibit on conflict escalation and a new section on interpersonal goals as well as an updated list of powerful ways to resolve and manage conflict. This textbook is ideally suited to undergraduate or graduate courses on conflict communication within communication studies business and management political science and counseling programs. An Instructor’s Manual including a sample syllabus written and oral assignments cases exercises video and online resources sections from previous editions and test questions is available at www.routledge.com/9781032489186. |Working Through Conflict Strategies for Relationships Groups and Organizations | Communication Studies